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Extended service agreement - parts - shipment - response time: next business day - availability: 8 hours a day / Monday-Friday ¦ Technical support - phone consulting - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web knowledge base access - availability: 24 hours a day / Monday-Sunday ¦ New releases update
Main Features
SMARTnet provides enhancement and maintenance support resources during the operational lifetime of your Cisco networking device. SMARTnet augments the resources of your operations staff; it provides them with access to a wealth of expertise, both on line and via telephone, the ability to refresh their system software at will, and a range of hardware advance replacement options.
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